User Flow

  • When a user purchases a Gift Card via the merchant's app, the Gift Card will automatically appear in the user's AlipayHK Card Wallet.
  • Later, when the user makes a purchase of eligible products, the Gift Card will be automatically matched and applied during checkout — no manual selection is required.
  • This seamless experience ensures convenience for users and helps drive higher redemption and conversion rates.

Gift Card User Flow - Purchase

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Gift Card User Flow – Display in Card Wallet

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Gift Card User Flow – Use

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